Skip to Content
Do you need assistance?

In addition to downloads, you find all information about our technical service as well as repairs and training here.

Technical Service

As part of our technical services, we offer customers a wide range of support through our distribution partners.

Application support: set-up, installation, integration

Help with problems


If you need further assistance, please contact


You have a problem with a PHOTONIC product?

Please contact the distribution partner from whom you purchased our product directly. They will then handle the repair process with us.

If any further questions arise, you can also contact us directly at





Despite user-friendly operation and extensive accessories, different applications also have different requirements for lighting and the associated systems. In order to put your challenge in the right light, we offer on demand:

– Product training at our premises
– Product training at the customer
– Product training via webinar

Are you interested in an individual training offer? Please contact us!

Here you will find our extensive downloads regarding product information, latest software and user manuals.